Established in 2010, Shenzhen Benton Technology Limited is a professional manufacturer specialized in producing various kinds of Tablet PCs, MP3, 4, 5, Smart phones, etc. With years development, Benton now owns 100 workers, 4 product lines, 1800 square meter plant, which enable to produce 2K pcs items per day.
We are dedicated to providing high quality products, competitive price and excellent service for meeting customers' demands. We aim to establish long-term and win-win business relationships with our customers.
We have established good business relationship with All ALLWINNER, ROCKCHIP, MEDIA TEK, ATM, etc.
Our products have received CE, FCC, RoHS and other related certificates.
Our R&D team consists of 5 staff with 5 year experience in average. All share the common conception for innovative design with open mind. We can fulfill customers special OEM orders with short design time, fast test and rapid launch in market.
In our quality department, there are 10 QC people, there are three branch, IQC, PQC, QA, IQC are people control the quality for material, PQC are people control the quality in the production, QA are people control the quality for finished product. by this system, we can control the quality in good level.
we have 10 people that are in charge of the after-sales service of the products. Meanwhile, they also report feedbacks from customers to the control center, so as to constantly improve the quality of our products.
We are dedicated to providing high quality products, competitive price and excellent service for meeting customers demands. We aim to establish long-term and win-win business relationships with our customers. Our motto is "Grow up together, share the success", customers are our valuable resources. We spare no efforts to exceed customers expectation.
1. Warranty period: 1 year for device or player, 3 months for accessory.
2. During warranty period, we will provide free software support, eg. Corresponding software, upgrade training etc
3. During warranty period, if customer has ability to repair, we will provide spare parts to customer for free after we get defective spare parts from customer, pls notice, the warranty not including artificially demaged.(such as the broken screen by customer, including all hardware broken.)
4. For guaranteed products, if customer wants to send them back for repair, customer has to contact us first to get authorization. We Benton will tell the correct address for return delivery. a) defective rate <5%, customer has to bear the return freight and Benton will pay the shipping cost after repaired. b) defective rate>5%, Benton will bear return and re-shipping cost. Customer has to pay sending charge for us and Benton will refund in future.
5. For used/return products, Benton will focus on device& button function. If customer wants us to renovate the products, cost is extra like plastic casing etc. For item 3&4, it doesn't include any personal damage.
We are sincerely looking forward you to joining us! Welcome to Benton!